QUESTIONS & ANSWERS

Welcome to our FAQ, we are so happy to have you here and as a client. We have tried to answer the most common questions. But if you have any further questions about the store and brand, don't hesitate to contact us.

WHAT COMES IN MY SLIME ORDER?

All orders come with a slime care sheet, goodie bag and baggie of borax to make your very own slime activator if needed!

CAN I RETURN OR EXCHANGE MY ORDER? 

All sales are final. We don't accept returns, exchanges or refunds. Our slime's are a perishable product. If you have a issue with your slime package/order feel free to contact us via our contact us page. We ask you to choose carefully so you are happy with your purchase to have the best experience!

HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP?

Current processing time for us to ship your order currently is 2-3 business days after you have purchased.
Shipping costs are calculated at checkout.
Lizzie G's cannot be held responsible for the USPS or its shipping delays.

WHAT IF AN ITEM IS DAMAGED OR MISSING?

Please contact us through our contact page within 24 hrs.
Be sure to provide a proper e-mail and time stamped /dated photo or video along with a detailed explanation and we will help resolve it. We care about your happiness!